Returns & Exchanges

At AZO, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your purchase isn't a perfect fit, we are here to help you find an alternative or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.

• 4.
  Drop Off & Track

  Hand your package to the designated courier service and keep your tracking number handy until your refund is processed within 5-7 business days.